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Please call us to report concerns at (203)946-7090.

You can also email for Housing Code issues or for Residential License matters. View full staff contact information.

New Haven Covid-19 Information

The Livable City Initiative (LCI) is a neighborhood-focused agency with a mission to enhance the experience of the individuals who live and work in the City of New Haven. We achieve this mission and vision by encouraging the involvement of other city agencies, the public and enterprise. Through the cooperative efforts of the private sector, we will create a vibrant and exciting New Haven.

LCI seeks to accomplish this mission through:

  • Enforcement of the city's housing code and public space requirements.
  • Design and implementation of housing programs to support high quality, affordable, and energy efficient housing opportunities.
  • Educating and increasing awareness on solutions for neighborhood concerns.
  • Design and implementation of public improvements and programs to facilitate safer, healthier, and more attractive communities.