Public Works mission is to improve the overall cleanliness and quality of life in New Haven by providing effective maintenance and management of the City’s infrastructure and public assets. The mission is supported through following areas:

Resident Services
Reports and responds to residents’ issues, questions and resource needs through in-person, phone and/or on-line contexts

Streets Division
Provides daily delivery of services to support maintaining the Right-of-Way

Refuse Division
Providing efficient collection of household waste including mixed solid waste, single-stream recyclables and seasonal waste thereby promoting clean and healthy neighborhoods.

Finance/Admin Division
Maintains department’s fiscal health, revenue and accountability along with overseeing safety and training.

Bridge Division
Offers safe and reliable operations of three movable bridges plus maintains New Haven bridge system for safe usage by vehicles and pedestrians.

Fleet Maintenance
Supports efficient maintenance of all rolling stock and motorized equipment assigned to department.

Right of Way/Public Space Enforcement
Ensuring that ROW follow City Ordinances as it pertains to sidewalks, refuse collection, snow removal, signage, civil uses and safety.

Eviction Services
Providing for contracted storage of personal goods through legal evictions and ensures that the chain of custody is established in accordance with State and local regulations and laws.

We are experiencing heavy call volume at our 7700 line, so be patient with us and leave a clear, detailed message with your phone number and we will get back to you as soon as we can.

You can also report Public Works issues at See Click Fix.