Payment Policy

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New Procurement Policies

The City has adopted these new policies, because they enable the City to accomplish 4 guiding principles of the finance department.

  1. Be the most cost-effective stewards of funds the City of New Haven’s taxpayers have entrusted us with.
  2. Improve the transparency, accountability, and cost controls of how the City spends funds to support the critical services we provide the residents of New Haven.
  3. Make New Haven more business friendly, adopting changes that improve how we work with and pay our valued vendors.
  4. Complies with the New Haven Climate and Sustainability Framework to lower greenhouse gas emissions

Payment Terms

Hill Regional Career High SchoolThe City of New Haven has adopted NET 45-day payment terms. If these terms cause your business an inconvenience, please ask about the Priority Payment Program, which is a voluntary program that can get you paid in as little as 5 – 10 days.

To learn more about the program visit Priority Payment Program.

The City of New Haven’s preferred method for making payments to vendors, and for issuing reimbursements to employees is by electronic payment (i.e. Automated Clearing House (ACH)). This method of payment is more secure, timely and cost effective. Currently, paper check distribution is also available although subject to restrictions and extra delays due to the manpower and cost.

To enroll in the electronic payment program, please fill out the Direct Deposit Authorization form. Please ensure to select the blue Submit & Sign button on the bottom right of the form before exiting Direct Deposit form page.

Payment Options

Electronic Payment “Preferred Payment Option”
Vendor’s can invoice the City of New Haven 1 time per week, per PO. Once an invoice has received its final approval, it will be immediately processed for payment. New Haven will transfer the payment electronically to the City’s bank with instructions to release the payment to you, per your direct deposit form, on the 45th day from the date your invoice was emailed to New Haven.

Paper Check “Alternative Payment Option”
Vendors can invoice twice a month, the first time between the 1st – 15th and a second time between 16th – end of the month, per PO. If the payment is due Net 45 days, If you prefer a paper check, your payment will be made on the next payment schedule after the contractual terms of Net 45 have been met.

Payment Status

Vendors seeking payment must contact the City Department for which they have contracted with, after which they may contact the Accounts Payable Department for the City of New Haven. (203)-946-8306.

The City of New Haven is Tax -Exempt under Connecticut State Statute section 12-412a.

For additional information contact Accounts Payable.