Employee Assistance Program

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Solutions EAP

The City of New Haven is excited to introduce you to Solutions EAP, your new Employee Assistance Program (EAP) effective on March 1st, 2024. Our mission is to help you find solutions to those challenges, whether large or small.

Solutions EAP has provided comprehensive, high quality EAP services since 1985. We are a Connecticut-based provider with the capacity to deliver Employee Assistance Programs locally and nationally. We have several staffed offices throughout the state.

Solutions EAP provides CONFIDENTIAL face-to-face and video counseling, to help employees and their family members identify and resolve personal problems, including marital, family, emotional, stress, depression, substance abuse, or other personal concerns.

Employees of the City, or their household family members, may contact Solutions EAP directly at any time. You can be assured that any contact with Solutions EAP is strictly confidential, as we are bound by strict ethical guidelines and state and federal laws.

What can the EAP help with? Just about any kind of concern imaginable, such as:

Stress, anxiety, and depression
Marital issues and divorce
Family and parenting concerns
Alcohol and other drug dependencies
Family violence
Bereavement and other losses / grief
Change in the workplace
Compulsive gambling
Traumatic incidents

Please call Solutions EAP 24/7 for immediate and confidential access at:
1-800-526-3485

Solutions EAP also offers resources and information on our website:
www.Solutions-EAP.com

Your Work-Life Website is a vital source for up-to-date resources and information on the topics that matter to you and your family.

Self-search provider databases for summer camps, education, pet sitters, financial advisors, volunteer opportunities, and much more.
Access more than 4,000 continually updated articles and “Best of Web” resource links.
Look-up legal topics in the online legal encyclopedia, as well as medical topics using MedlinePlus.
Visit the Savings Center for online discounts of up to 25% on hundreds of name-brands.
Navigate Spanish-language content.

To access this benefit go to the For Employees page on our web site: www.solutions-eap.com

Click on Work/Life Solutions

Username & password available from Department of Human Resources

Introduction to Solutions EAP_ City of New Haven (002)