Emergency Information

View basic information for you and your family to be prepared for any emergency.

If you smell gas, suspect a gas leak or carbon monoxide call 911. For gas shut off or gas restoration contact:

• Southern Connecticut Gas Company: 1-800-513-8898

When you see a fallen wire call 911. To report a power outage:

• United Illuminating Company: 203-499-3333

When you Need Food or Emergency Shelter: Dial 2-1-1

If you have discolored or foul tasting water or need the water turned off:

• Regional Water Authority: 203-624-6671 or 203-562-4020
• RWA New Haven Customers
• Water Authority Police Hotline: 203-401-2525

When you see an animal that looks sick or is behaving suspiciously or abnormally:

• Animal Control: 203-946-8110
• Police: 203-946-6316

If you think you may have had physical contact with a sick animal:

• Health Department: 203-946-8174

Additional Information

• Snow Emergency Routes
• Chemical Preparedness Information Pamphlet
• Hurricane Preparedness Brochure: Tips on Dealing with a Hurricane
• Connecticut Department of Emergency Management
• Federal Emergency Management Agency
• Department of Homeland Security
• American Red Cross Disaster Preparedness for People with Disabilities
• Heat Wave Information
• New Haven Harbor NOAA Tide Gauge
• Quinnipiac River Tide Gauge (Wallingford)
• Mill River Tide Gauge (Hamden)
• National Hurricane Center

View more information on the health hazards of extreme heat temperatures.

Residents with home alarm security systems are reminded that, per City ordinance, they are required to register their alarm systems with the City. Registering your alarm system is free, but there is a $99 penalty for unregistered alarms.

Public Health Concerns: Prevention Tips and Important Information

• Floods: What to Before and After
• Seasonal Flu and Pandemic Flu and How to Prevent Getting Sick
• Food Safety and How to Keep Food Safe in Emergencies
• Food, Product, and Pet Food Recalls
• Extreme Heat and Extreme Cold
• Swine Flu/H1N1 Virus
• MRSA (Methicillin Resistant Staphylococcus Aureus)
• Information about Bedbugs
• Information about Scabies 

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